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When you send an email please give us detailed information to help us understand your question. Include your full name, the state you're filing in, your I-CAN!™ username, when you started your forms (approximately), and a detailed description of the question. To resolve your question, we may be required to access your personal information.
We usually respond to email within a couple of hours Monday through Friday 9 a.m. to 5 p.m. PST
We do not provide telephone help. Please check the FAQ screen for your question and then use Email help if you need further assistance.
You may qualify for free legal assistance if you reside in Orange County. Please call (714) 571-5200 for Legal Aid Society's legal hotline.