1. Before you begin I-CAN!™Online.
Due to limited funding I-CAN! Online does not work on Apple products, or Linux
products, even with "PC" software.
I-CAN!™Online uses video and printing technology to help you create your
forms, and to educate you about what to do next.
If you are using a
computer available for public access, please ask a person at the
organization where you are located (for example if you are at a library ask
the librarian) before you consider changing any existing computer settings.
In order to use I-CAN!™Online you must first make sure your computer is set up
properly.
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Check Your Browser.
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Check Adobe Reader.
2. Advanced Help.
Problem: I-CAN!™Online won't let me go through it
Sometimes a setting in your browser can stop I-CAN! from functioning. Follow the
picture below and complete these steps to make the following changes:
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Clear your browser.
Click on Tools then select Internet Options
Click the General tab
Click the Delete Files button
Answer the Delete all files in the Temporary Internet Files by clicking OK
It may take a few seconds to a few minutes depending on how much use your
computer has had.  -
Set your browser to Accept Cookies
Click on Tools then select Internet Options
Click the Privacy tab
Click the Cookie Setting slider by dragging it down to the bottom to Accept
all
Click Apply
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