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Technical Support
Welcome to I-CAN!™Online Technical Support
1. Before you begin I-CAN!™Online.
Due to limited funding I-CAN! Online does not work on Apple products, or Linux products, even with "PC" software.
I-CAN!™Online uses video and printing technology to help you create your forms, and to educate you about what to do next.
In order to use I-CAN!™Online you must first make sure your computer is set up properly.
Check Your Browser.
Check Adobe Reader.
2. Advanced Help.
Problem: I-CAN!™Online wont let me go through it
Sometimes a setting in your browser can stop I-CAN! from functioning. Follow the picture below and complete these steps to make the following changes:
Clear your browser.
Click on
Tools
then select
Internet Options
Click the
General
tab
Click the
Delete Files
button
Answer the
Delete all files in the Temporary Internet Files
by clicking
OK
It may take a few seconds to a few minutes depending on how much use your computer has had.
Set your browser to Accept Cookies
Click on
Tools
then select
Internet Options
Click the
Privacy
tab
Click the
Cookie Setting
slider by dragging it down to the bottom to
Accept all
Click
Apply
Click here to
Use I-CAN!™Online.
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Click Here.
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Legal Aid Society of Orange County