Need Help with I-CAN!®?

Forms not printing?

To use I-CAN!® you need to have Adobe Reader installed on your computer. Adobe Reader is a free program and you can download it and install it in a few minutes.

Click here to download Adobe Reader.

How We Can Help

Note: We cannot help you with legal advice. We can provide software assistance for things like:

• Questions about how to use I-CAN!®
• What module is used in your case

FAQ

Click here to see answers to frequently asked questions (FAQ). Many common questions are answered on our FAQ page. You can also use Email help for further assistance.

Email

Click here to send us an email or email us at:

ican@legal-aid.com

When you send an email please give us detailed information to help us understand your question. Include your full name, the state you're filing in, your I-CAN!™ username, when you started your forms (approximately), and a detailed description of the question. To resolve your question, we may be required to access your personal information.

We usually respond to email within a couple of hours Monday through Friday 9 a.m. to 5 p.m. PST

Telephone

We do not provide telephone help. Please check the FAQ screen for your question and then use Email help if you need further assistance.