Need Help with I-CAN!™ Legal?

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To use I-CAN!™ Legal you need to have Adobe Reader installed on your computer. Adobe Reader is a free program and you can download it and install it in a few minutes.

Click here to download Adobe Reader.

How We Can Help

Note: We cannot help you with legal advice. We can provide software assistance for things like:

  • Questions about how to use I-CAN!™ Legal
  • What module is used in your case


FAQ Help

Click here to see answers to frequently asked questions(FAQ). Many common questions are answered on our FAQ screen. You can also use Chat help or Email help for further assistance.

Email Help

If you tried clicking here or on the link below "Contact Us" and it doesn't work on your computer, email us at:

ican@legal-aid.com

When you send an email please give us detailed information to help us understand your question. Include your full name, the state you're filing in, your I-CAN!™ password, and a detailed description of the question. To resolve your question, we may be required to access your personal information.

Email is usually responded to within a couple of hours Monday through Friday 9 a.m. to 5 p.m. PST

Telephone Help

Due to funding limitations, I-CAN!™ cannot provide telephone help. Please check the FAQ screen for your question and then use Email help if you still need assistance. You may be able to get free legal assistance if you reside in Mecklenberg County. Please call (704) 686-0213 for the SelfService Center.